Over 150 Years of Experience  at your service to boost your success & aid your repositioning!



 OUR ADVISORS:


Administrator-Repositioning/ Hotel Funding Advisor: 30+ years experience in business mgt, real estate & finance, commercial underwriting instruction, hsopitality analysis.

Hotel Accountng/Analysis Specialist: 35+ years experience as a CPA & forensic accountant specializing in hospitality/gaming.

Hotel Management Advisor: 30+ years of experience as a hospitality consultant, hotel manager, sales manager, hotel & time-share development consultant.

Food & Beverage Advisor:
Former investment banker and simultaneous owner of over 1 dozen F&B operations requiring repositioning/turnaround.

Property Mgt Advisor:
25+ years of experience as a licensed real estate broker specializing in commercial & income property mgt/sales.

Client Coordinator:
Coordinates client training, repositioning & rehab support.



Our 3rd Party Partners &  Advisors/Purveyors:

Advanced Kiosks: Self-Checkin
American Hospitality Supply &
Best Hotel Products: Supplies
BGarcia Designs: Int.Design
BookingCenter: Mgt Software
DirecTV: Satellite TV
Ecogrid: Ground Reinforcemnt
Evolve: Occupancy Sensors
Grainger: Equipment/Supplies
HVS: Hotel Data/Demographics
KWHotel: Mgt Software
MobileKey: Keyless Rm. Access
National Hospitality: Supplies
Onlense: Intelligent Door Locks
Polybrite: LED Lighting
R2 Architects
RevGenie: Revenue Mgt
RichRooms: Furniture/Mattresses
Schindler: Hydraul. Elevators
Sherman Williams
Smith Travel Research: Data
Sysco: Hotel supplies
Vanguard Hosp. Grp: Franchisor
Webstaurant Store: Supplies





Hotel Management & Advisory Services 


With Legacy Hospitality Advisors you can replace high-cost, traditional, third-party management for your hospitality property, yet maintain high quality stewardship via our decades of finance, property and hospitality management experience. At a fraction of the cost of a full management contract, we analyze and track your property economics; provide professional oversight assistance; provide access to dozens of the best hospitality resources; and help you plan and track a path to profitability and guest satisfaction.

Without costing a fortune, our service works with you to empower you & your staff to: Disclose & enhance opportunities to increase operational efficiency; Minimize physical condition and quality deficits; Maximize sales and marketing efforts; Increase revenue management; Eliminate service deficiencies; Disclose safety/life-safety issues; Eliminate improper and wasteful payroll scheduling; Provide better & more complete employee training; Increase employee job satisfaction & minimize the effect of other conditions that lower property value, reduce profits or negatively impact the guest experience.

LHA strongly supports state-of-the art technology, but the key to HOSPITALITY industry success is defined by the word itself. By stressing the basics of great service & clean, friendly surroundings; and then priming your growth curve by helping you engage state of the art technology, your potential for success is released from past constraints.

Click HERE to download a complete list of services-resources included with an engagement of LHA for your hospitality management support.

Services/Resources; All At One Affordable Price:

Hotel Management

Strategic/SWOT & Demographic Analysis:  “Where you are”; “Where you can be"; How to get there”

 - Analysis w/ our proprietary "Hundreds of Ways to Save Costs in a Hotel/Restaurant"

Monthly review of income statement & STR Reports; Initial & Quarterly CPA reviews of same

Monthly 60 minute phone consultation & Monthly Training Presentation

Email or "trouble ticket" consultation on demand

Advise on hotel provisioning, sources, etc.

Coordinate AAA application & inspection (AAA addit. cost is +/-$5K annual)

 - Provides listing in AAA publications; Option for "Diamond" quality rating

 - Authorizes use of AAA-Approved signs on-site

100+ Mgt/Operations Checklists

Online course: Intro to Tourism & Hospitality Mgt (Certificated course available at $2K addit. cost)

Consulting on choice, implementation & integration of property mgt. software, POS system & tablets

Reference Materials:

Mgt & SOPs Training Presentation (Over 2500 tabs!)

Housekeeping Guide

Rooms Deparatment Operations Videos

Recent & Global Hospitality Insights & Trends

Book: How to Run a Great Hotel

Book: Hotel Management & Operations

Book: Front Office Management


Property Infrastructure Mgt, including Upgrading/Updating

Analysis of guest comments regarding infrastructure to generate update/rehab suggestions

Analysis of 
infrastructure & utility/energy use to project economics of potential “greening” options
 - Costing of most efficient "greening" options & most appropriate of our
+50 Green Guidelines
Integration of Franchise PIP w/ AAA/greening/updating budget
 - w/ suggested pricing & best-price source suggestions

Consult on Hiring/Training of in-house maintenance/landscaping/"housemen" personnel

Customized Maintenance SOP Manual

Customized Safety/Fire-Safety Manual (These manuals apply to entire staff)

Advice & Assistence in procuring prequalification for CapEx/Bridge funding if so desired

Reference Materials:

Managing a Hotel Renovation to Minimize Guest Inconvenience and Loss of Revenue

 - Onsite rehab/upgrade supervision by LHA is available at additional cost

Energy efficient refurbishment of hotels and guesthouses

The Mobile Revolution is Here: Cornell White Paper

Suggestions for a Hotel Renovation; Minimizing Guest Inconvenience

Hospitality Going Green

Energy Efficient Refurbishment of Hotels


F&B Management

Analysis of F&B Costs; Suggestions for Savings Measures & Menu Savings

Online Course in Food Hygiene

F&B Operations Checklists

Customized F&B Operations Staff & SOP Manuals

F&B and Server Training Videos

Reference Materials:

Menu Alternatives for Breakfast

   

Personnel/Service Management

Personnel/Wages Analysis

 - If appropriate, provide Wages Restructuring Worksheet

Customized Employee Manual/Handbook-- & attorney-reviewed

Customized SOP manuals: Mgr-on-Duty; Front Desk; Housekeeping;, Breakfast Operation

Guest Services Training Checklist

Hospitality Training Checklist

Training Videos for front desk staff & customer service; telephone & communication skills

Housekeeping Training & Training Guide

Housekeeping & Rooms Inspection Videos

 

Revenue Management

RevGenie Revenue Mgt Software, or equiv., & instruction on use (Monthly fee included)

Online course in Revenue Mgt.

Reference Materials:

How to Read a STR Report

Intro. to Revenue Management

Hotel Revenue Mgt. Whitepaper

Revenue Management -- HOSPA

Multiple hotel guides for using Twitter, Facebook, Google & other online social media

   

Website/Online-Services/Sales-Marketing

Analysis of current market costs; suggestions for savings/alternatives

Consultation on Hiring &/or Training of sales manager

Analysis of franchise sales; develop strategy to bring more sales in-house

Custom Website w/ Free Online Booking Engine

 - No commissions except $1.5 per booking that uses Expedia, etc

 - Low credit card payment charge for bookings paid via CC
 - Easy, integrated system for updating rates; Interface w/ most property mgt systems
 - Free link to allow bookings directly from Facebook
Customized Sales & Marketing SOP Manual
Marketing  & E-Commerce Videos

Reference Materials:

50 Tips to Increase Online Bookings

Increasing Direct Online Bookings vs via OTA’s

Distribution Channel Analysis: a Guide for Hotels

 
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Contact Locations: Nashville~~~~Phoenix~~~~NJ/NY